MikeSanchez

I recently setup my 2010 Escape for towing. I followed the owners manual regarding flat towing. On our maiden voyage to Long Beach, Ca. the transmission blew. We had it towed to the local Ford dealer for help. The vehicle is still under warranty. Ford wanted to see any service records I had on the vehicle. Standard procedure for vehicles still under warranty. I had the tranny serviced in my hometown by a Speedee service shop and had put about 3000 miles prior to towing.The service manager at Ford was suspicious that it did not comply with the Ford transmission specs. They stated that they were going to have the fluid analyzed by a lab. After 2 1/2 months of delays we still haven't received an answer from Ford. After reading all the problems with the transmissions blowing, I find it hard to believe that a different brand of transmission fluid could cause this problem. When I called Ford Customer Care Center I was told by the relations manager handling my case, if the fluid does not comply with Ford specs, the transmission warranty is void.