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SteveFerguson

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Everything posted by SteveFerguson

  1. In Nov 2008, at the Farmington FMCA convention, I purchased two front Road King shocks for my Beaver. I was very impressed with the new quality of the ride and ordered the rears upon return to Sierra Vista, AZ. Incredible difference in ride but, keep in mind that I removed the original shocks at the time of installation of the new RKs and the old shocks had 181,000 miles on them. Absolutely zero valving action in them so I think any new shock would have made the same difference. I bought the RKs because of the MFR claims of durability etc. On a trip back from Coos Bay last Oct. I noticed tire shake above 65mph. This week I pulled the front tires and took them in to be rebalanced, one had severe cupping. Once I got the tires off, I could easily see the front shocks and sure enough, both had an accumulation of oil on the crowns, one was bathed in oil. I sent photos of both to RK and one of their agents contacted me. He agreed that the shocks were under warranty and said they would repair the one with new valves, seals and synthetic oil. I asked about the other citing that it indeed had been leaking and I didn't want to run shocks on the front of the coach with two different valving characteristics. He said he'd send me a "call tag" for shipping and he'd take care of both under warranty. That night I got an email from him saying they would repair the one under warranty, I would have to pay shipping both ways. End of email. Given the outrageous price of these things I would expect to be treated much better. Nearly three times the cost of replacement Bilsteins, which I have now purchased. Buy 'em at your own risk. I don't think I'll ever choose to do business with these folks again.
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