I purchased a new Class A motorhome (2014 Thor ACE) in Dec 2013, from Camping World, Strafford, Missouri. From the get-go I had problems with the coach. The folks at Camping World in both Strafford, Missouri and in Katy, Texas, worked with me and resolved the issues. I'm very happy with service I've received at these two Camping World locations. I think it is like other places - your going to run into some good and some bad service locations. Thats where information forums such as this are of great importance in my opinion.