seizethedayrv,
I had my kit installed in Colo. Spgs. Co. . I had ordered the parts and paid $112.00 at time of order. There was no charge for labor, service advisor stated it was covered under warranty and would send me the paper work. I forgot to ask about be reimbursed for the parts and I think the parts should have been covered by warranty as well but I'm not complaining. I am glad to have it done, I think paying for the parts may have expedited the process.
timdavis,
I feel your frustration, the reason I purchased the Cherokee was to flat tow, by the time I knew about the towing problem I had already had tow base plates, supplemental braking system, etc. installed. I don't think they would have taken it back and certainly not reimbursed for the cost of parts and labor for towing equipment. Now I get to spend more $ on a toad charge system to keep the battery charged.