I had the same problem. Although I belong to the FMCA Roadside assistance program. I was denied a winch out because i was more that 100 feet for the pavement. What a horrible service it is. I will be taking twice before I join there service again. I am sure I want to belong to a service that is no good. They wanted to send be a tow truck at my expense. Hog wash! I don't want to pay for the service that I already paid for. I am sure to bad month their service plan to everyone that will listen. What a service plan! no good
