Moonwink, We knew that the Sprint signal would be week in our area but had hope it would be stronger that this. I'll send Dan an email though. We can live with it as we don't do a lot of video. Amazingly it's not buffering to bad using our Roku. Really bought this to use on our travels and in Florida. Friends at our campground there say that the Sprint coverage there is better than Verizon. We'll see shorty...