kaupasetic

I recently tried using my Tech Connect Franklin R910 for the first time in several months, and it will not connect to the Sprint network. On 10/08/2021 I went to https://www.fmca.com/fmca-techconnect-troubleshoot for help and chose R910, it told me: I completed the form. A week later I have seen no response. Has anyone done this lately? How long did it take for someone to respond?

I just went through the registration process as an existing Jetpack customer (with the $85/mo for 16Gb). The phone rep had to put me on hold to apply the rate plan, and her only quandry was that the plan couldn't be back-dated nor started immediately. It's supposed to switch over next month at the end of my current billing period.