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New information has emerged regarding the flat towability of the 2019 Hyundai Elantra and 2019 Hyundai Veloster, so please take note. In September 2018, a Hyundai Motor America official confirmed to FMCA that the 2019 Hyundai Accent, 2019 Elantra, and 2019 Veloster models, when equipped with manual transmission, are flat towable behind a motorhome, and all three vehicles were included in the “2019 Towing Lineup” published in the January 2019 issue of Family RVing. Hyundai owners manuals typically include no information about recreational towing. However, we now know that the 2019 Elantra owners manual says the vehicle is not designed to be towed four wheels down behind a motorhome, which contradicts Hyundai’s earlier statement to FMCA. FMCA is seeking clarification from Hyundai, and when the company responds, I will post it on the Forums. Meanwhile, as of today (May 8, 2019), it appears that no company has created a base plate for the 2019 Elantra or the 2019 Veloster, according to checks of the websites of Blue Ox, Demco, and Roadmaster. (Roadmaster has created a base plate for 2019 Accent.) A Roadmaster official said that sometimes a customer is adamant that a vehicle is flat towable, and so Roadmaster designs a base plate for the customer’s vehicle, even without proper flat-towing documentation from the vehicle manufacturer. (The customer must agree not to hold Roadmaster responsible for transmission problems.) Roadmaster follows up with the customer, and if no problems occur after a reasonable amount of time/towing mileage, Roadmaster markets the baseplate/vehicle as towable.
I was interested in buying a 2013 Hyundai Veloster (Manual Transmission) to flat tow behind our class A motorhome. The FMCA Dinghy Towing 2013 Guide shows this vehicle as flat-towable with no restrictions on the manual transmission. I wrote to Hyundai USA and received the following reply. We won't be buying a Hyundai to tow since they won't warranty any damage from flat-towing this vehicle. Blue Ox is making base plates for this car. From: Hyundai Customer Connect Center <[email protected]> To: xxxxxxx Sent: Wednesday, July 24, 2013 2:49 PM Subject: RE: Hyundai USA - Warranty Coverage (CASE 5909901) (#2714-372023005-2658) Dear Gerry Dunn: Thank you For contacting Hyundai Motor America. We thank you for your interest in our 2013 Veloster and we appreciate the opportunity to advise of the proper way to tow a 2013 Manual Transmission Veloster. It is acceptable to tow the vehicle with the rear wheels on the ground (without dollies) and the front wheels off the ground. If any of the loaded wheels or suspension components are damaged or the vehicle is being towed with the front wheels on the ground, use a towing dolly under the front wheels. When being towed by a commercial tow truck and wheel dollies are not used, the front of the vehicle should always be lifted, not the rear. The use of wheel dollies or flatbed is recommended. Please be advised that we encourage you to speak with the service department of your local Hyundai Dealership for more helpful information. If you have any additional questions or concerns that we can assist you with, Please reach out to us again at any time. We can be reached by email ([email protected]) or by calling our toll-free customer service number (800-633-5151). Hours of Operation: Monday - Friday: 5:00 AM to 7:00 PM Pacific Time Saturday - Sunday: 6:30 AM to 3:00 PM Pacific Time We have documented your comments. Your case number 5909901 can be referenced if we can provide further assistance. Thank you for contacting Hyundai Motor America. -----Original Message----- From:xxxxxxxx Sent: Jul 24, 2013 10:48:39 AM Subject: Hyundai USA - Warranty Coverage First Name: Gerry Last Name: Dunn Email: xxxxxxx Phone: xxxxxxx Subject: Warranty Coverage Message: I am very interested in buying a 2013 manual transmission Veloster Turbo in the next couple days. Can the 2013 Veloster Veloster be flat towed (dinghy) behind my motorhome without voiding the Hyundai warrantee? It is listed as towable in the 2013 Dinghy Towing Guide from the Family Motor Coach Association. Link: http://www.fmca.com/motorhome/towing/204-towing-guides-towing-four-wheels-down