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jonesdnl

Consumer Alert: Arcticold of New Brunswick

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Like many RV owners we finally had a refrigeration cooling unit failure.  I decided to buy a new cooling unit with a lifetime warranty.  Our price was 700.00 with shipping and a new heating element.  The order was placed on September 7th.  Informed the unit was in stock and would ship out immediately.  Guess what?  The company Arcticold of New Brunswick has kept our money, did not ship, will not respond, and has been closed down for this in the past. We have reached out to FMCA, Good Sam Troubleshooter, BBB of Canada, and the Consumer Protection Agency of Canada for help. The unit was paid for with a debit card and the money taken right away.

We only want our money refunded and to notify FMCA members to be leary of dealing with this company.  I should have searched out this company before hand but I did not.  It was very obvious this has happened to others. The complaints are enormous.

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