Trynforpar Report post Posted November 2, 2016 We own a 2016 Winnebago Itasca Meridian 40R and during the last leg of our cross-country trip the full wall Power Gear Slide stopped working. Thankfully it was in the retracted position so we were able get from place to place. I placed a call to Winnebago and they referred it to a tech who called me back. He only provided limited information which was not helpful and I also emailed Lippert and they said they would get back to me in a few days. That was 2 weeks ago. I called a local dealership who dispatched a mobile mechanic who drove to my site and he also called Winnebago. He gave the Winnebago tech their dealer number and I was shocked to hear the specific details that were provided to the mobile tech that they never gave me when I called. It turns out that there are 2 micro switches hidden in the top of 2 cabinets that housed the pistons that are part of the slide locking system. One of the pistons was stuck and needed to be lubricated and now all is fine. I am a mechanical engineer who could have resolved this problem if they only supplied me with the same information but I guess thats how they repay the dealers for selling their products. Very frustrating!! Share this post Link to post Share on other sites
kaypsmith Report post Posted November 2, 2016 Yes that's how they treat us when they don't know us, try calling Hewlett Packard about a lazer printer or a 5500 designjet, without a schematic in hand. Used to be HP dealer, never again, Lexmark now. Share this post Link to post Share on other sites
