glidercoach Report post Posted February 9, 2017 I've had several dealings with Directv over the last few years of full-timing, and each time it feels like I have the wrong number. No one knows much about the RV world, and the 'go to' answer is 'call the antenna manufacturer'. My (hopefully positive) question: Is anyone aware of a special contact number at Directv that will get a caller to someone knowledgeable of RV-related issues? Thanks, Eric Share this post Link to post Share on other sites
nitehawk Report post Posted February 9, 2017 I never had any luck either until another RVer told me to wait and call after 3:30 PM Central time. No problems after that. Seems calls after that time go to the West coast where they understand the RV issues. Share this post Link to post Share on other sites
BillAdams Report post Posted February 9, 2017 I have not tried this number recently but you can give them a call and let them know what you need to do. 1-800-347-3288. Share this post Link to post Share on other sites
Geoffm Report post Posted February 9, 2017 Please try to remember, DirecTv is a stick and bricks business model. For the most part if you say "RV" it will short circuit their brain! Also, most of the people you talk to only know how to follow a flow chart. So, if you know what you need can be done and are getting nowhere,,,, hang up and redial. Share this post Link to post Share on other sites
glidercoach Report post Posted February 9, 2017 Thanks for the information/suggestions. I'll be giving them a try next week (on the road until then ?). Regards, Eric Share this post Link to post Share on other sites
