aguster Report post Posted July 30, 2017 The newer Thor Palazzo's (2017's) generally look a bit better in the quality department than the older units (2013-2015). The 36.3 is a rather rare unit in comparison to the 36.1, but I believe it's a new floor plan started in 2017 (or so I have been told). I'm aware the Palazzo is an entry level coach with a certain "bling factor" and I am fully aware of what that means. We own a 46' sailboat (for 16 years) and am a trained Aircraft Mechanic and licensed pilot so I know what to expect and how to deal with maintenance. Our budget is $150k and will be used for long weekends for a quick get-away and skiing in the Sierra's. Thor Palazzo's have several concerning issues (poor overall quality, slides, air conditioners, dash air, customer service) reported by many owners of older units, but reviews of the 36.3, the few I can find, appear to be leaning towards the positive spectrum. The 36.3 has a smaller wall slide than the 36.1, which is fine by me. If you own a 36.3 2017/2018 can you please provide comment on your ownership related to quality? We have an opportunity on a 2017 with less than 5k miles and I would love to get some unbiased input before we decide. Many thanks for your input! Share this post Link to post Share on other sites
crawls Report post Posted May 25, 2018 We purchased a 2018 Palazzo 36.3 in March of this year. The first problem child was a faulty transfer switch. Fixed! The next issue was the freeze sensors on both AC units were missing. Fixed! The chassis is great! The floor plan is Great! Someone asked me what it was like and I responded "Alot like owning a new Boat!" The radio took a dump and Thor authorized a replacement. Fixed! The only issue we currently have is a banging noise in the driver side slide wall right behind the driver seat when traveling. Waiting for authorization to repair. I believe all of these issues are relatively common in most all motorcoach makes and models. Overall I really like the layout and performance of the unit with the exception of matters of HUMAN involvement. Good Luck and happy travels! Share this post Link to post Share on other sites
manholt Report post Posted May 25, 2018 Aguster. Welcome to the Forum! crawls. Welcome to the Forum also! For the noise in the slide out, when driving. Try a towel or piece off carpeting. Suspect your problem is one or more slide roller need adjusting...had it on a 2011 Allegro Bus! Noisy, irritating and a PIA ! Share this post Link to post Share on other sites
