i_luv_sgm@hotmail.com Report post Posted January 23, 2010 I have a Carefree direct response auto-retract system and it came loose from the cradle while traveling. I stopped and tried to retract it but it would not budge... I hit the extend button and it fell out open... long story short.. had to manually roll awning up and tie to roof a/c and antenas. Trying to diagnose the problem, I can see the motorized end is working (gears, rod, etc) but the non-motorized end is not turning. Has anyone had this problem... or know a solution. Is it possible the metal rod could be broken in the middle? Or is there some set screw or something that catched the non-motorized end? Any suggestions appreciated. If I can't get it going I will return to Redbay...again! Tiffin Traveler 2007 Phaeton 350 CAT 2009 Wrangler Toad Share this post Link to post Share on other sites
kingfr Report post Posted January 23, 2010 The Carefree Awning has a 4 year warranty on the mechanicals and electrics, 2 years on the fabric. (At least mine does on the 08 Phaeton) I would contact Tiffin and Carefree ASAP and not attempt any repairs that could void the warranty! Share this post Link to post Share on other sites
