five Report post Posted April 5, 2018 AC tech service has a reputation as one of the absolute best in the RV industry. There are all sorts of posts all over the internet, that AC has stopped that service. That is not true, I talked with them this morning and they are doing business as usual. Deb, famous among AC owners as being the most knowledgeable person there, has retired. But it's still business as usual. Some services have been consolidated, nothing else has changed. Share this post Link to post Share on other sites
wla7pca7 Report post Posted June 24, 2018 Not so ... AC will only respond to issues under warranty. I had a problem and could not move from the campground. Mobil tech asked for a wiring diagram. AC said NO ... You are not a AC dealer. I am very, very disappointed, to say the least! Absolutely NOT business as usual! Share this post Link to post Share on other sites
five Report post Posted June 25, 2018 The initial post was written nearly three months ago. However, I talked to a tech several weeks ago and he helped with my issue. The latest I have heard from REV is that they will assist, but will not spend hours walking us through a complex issue as they have done in the past. Share this post Link to post Share on other sites
BobKate Report post Posted July 8, 2018 A month ago I asked them for wiring diagrams for my 2014 Ac. I got everything from them a couple of days after that. Share this post Link to post Share on other sites