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Entry step cover stuck!

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I have a 2007 National Pacifica QS40C. On a recent trip, we retracted the entry step cover in too far and now can’t get it to open. When I toggle the switch to open the cover, I hear it click and see the rod end move, it seems like it is caught on something?

I have crawled under the coach and removed the inside console drawers to find access to the motor or mechanism under the cover and have not had any luck accessing either. 
 

Any ideas or suggestions are greatly appreciated. 
Thank you

Eric

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Good morning Eric,
Over time the motor gear or the main step gear get worn down from many years of use.
My initial thought is that you have broken a tooth on the the motor gear and unable to engage the main gear.

Sometimes if you are able to remove the motor and rotate the motor gear 180 degrees may use the non-worn teeth of the gear to be used.
If this is not possible then an RV Mechanic may need to do it or have the bad gear replaced.
Hope this was helpful to you in taking your NEXT STEP. lol

Iggy

Edited by iggy

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