jcmace

Exactly my point- the staff had NO CLUE what the card truly did. They need training.

Linsay, Can I strongly recommend getting staff training for the FJ locations? I use the FJ in Checotah, OK routinely and have for about 15 years. After the merger, I got a new frequent fueler card and was there on Friday and Sunday, this past weekend. I filled up on Sunday and attempted to use the new frequent fueler card. It wouldn't start the pump in the RV island. So I walked inside and the clerk- who's been there for almost as long as I've been using that location- told me that since I hadn't pumped $500 in fuel last month, the card wouldn't do anything for me. I asked her what's the point of having the card and she just shrugged her shoulders. When the staff have no clue about a program, it's very tough for the customers to learn how to properly use it. The email from the FMCA this morning is very timely, so I will try the methods suggested here and see what happens. I also appreciate you taking your time to visit with us! THANKS!! I rarely use the truck islands, so are the any suggestions for the RV islands? I'm typically in a pickup, but even the coach doesn't like the hi speed fuel flow from the truck lanes. Also, as previously mentioned, the RV lanes are typically cleaner.

If you don't know the weights at each wheel, you're guessing at best. Until you've weighed each wheel to be safe you should set them for the tire manufacturer's maximum recommended pressure. Yes, the ride may be rougher. But an under inflated tire will let go with possibly catastrophic effects. At the very least, you must weigh each axle with motorhome loaded as you would normally travel. You should be using the tire manufacturers charts to properly set your pressures and nothing else. You should be replacing your tires at the tire manufacturers recommended intervals- no matter what the mileage. Michelin has recently gone to a 10 year interval, but used to recommend every 7 years. A couple thousand dollars every several years is dirt cheap compared to what a blow out can do.