I replaced my 2004 Jeep Grand Cherokee with a 2013 Jeep Grand Cherokee (4WD). The owners manual says I have to put the ignition in run mode and disconnect the battery to tow it, which wasn't required for the 2004. I called Jeep "Customer Assistance" (not), but no help. The dealer doesn't know, but he's trying to find out. Anyone know if I can tow it on all fours without disconnecting the battery? Can I leave the ignition in the off position (it doesn't seem to lock the steering wheel)? If I disconnect the battery, will it reset all the settings (garage door opener, seat position, radio stations, horn beeps, etc.)? Will it register miles with the ignition off but battery connected?
Anyone know how to get technical support from Chrysler?