Two approved orders cancelled by fraud/verification dept. Over an hour on the phone verifying credit, identity, purchase and order. Yesterday, after a week of trying to get the order finalized, was told the order would be “released”. One minute later, got an e mail telling me to fax utility bill, driver license and credit app. Really, for a device and a 50.00 monthly line of service!! I’m not applying for a mortgage. lol. This is more trouble than it’s worth. Turns out it is NOT a member benefit. Just a way for Verizon and probably FMCA to get your personal info.