You're right. I forgot to say that he first made the oil transmission come to the right temperature and with the new dip stick he could see that there was too much oil so he removed some and then still at the right temperature( he had to warm up the oil transmission again) he added a little ( not even a quarter of a pint) to get the correct reading as in SSM 20836.
By the way, I haven't towed the car yet. We going to Florida next week but in those conditions we aren't towing the car. We're flying back home for X-MAS. Then we'll drive back to Florida in January. If Ford hasn't solved the problem, end of April we are coming back home, towing the car for a 1600 miles trip. Will it take a couple of weeks coming home? We live in Quebec.
Let's hope that they will find a solution. We're not a big concern for Ford but still my mechanic told me that a transmission is 8000$, maybe that will make them work harder.....