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Obviously, management was not pleased with the discussion in the other topic related to the Verizon data plan, since it was just closed to further discussion. This has been so poorly handled it is unbelievable! If they wanted to do a soft launch, it would have been so easy. First question: "May I have your FMCA number please?" Verify membership, then sign the member up for the data plan. No Membership? "Sorry, we cannot enroll you in the data plan at this time". Instead they accepted new memberships from whoever called, signed them up for the data plan, then were shocked that they were overwhelmed. Meanwhile, long term members get shut out. When members discussed it, they close the discussion! As I mentioned in my post in the other topic, I have been a member for about 35 years. That may come to an end soon. I imagine that this topic will be closed or deleted as well. What a great organization! Tom Thomas F58933 2006 Fleetwood Expedition