DEAUMONT@EZSCALE.COM Report post Posted October 26, 2018 Michelin Tire Advantage Program - I have been attempting to buy 6 new 255/70R22.5 XZE tires for my Palazzo from a Florida Michelin Dealer. It appears that Michelin either has not provided information as to how the program works to there dealers or the dealers have decided not to participate but do not appear to know either way. tried for hours yesterday to contact Michelin or FMCA with lots of answering services or holding but never getting to talk to a real person. would it not make sense for Michelin to post on a website a list of Participating Dealers in each state as opposed to clients having to contact all the dealers there selves. I assume Michelin has entered into this agreement with FMCA so they can sell more tires to the RV users, why not make this program easier for us. It is not as if Michelin even at there discount pricing is the least expensive tire for RV in the market place. If I am missing something here please advise Share this post Link to post Share on other sites
wolfe10 Report post Posted October 26, 2018 DEAUMONT@EZSCALE.COM, Welcome to the FMCA Forum. This from the FMCA website (yes, you have to be signed in): https://site.fmca.com/rv-tires-discounts Click on "How it works". Step 2 gives you a link to Michelin dealers approved for the program. HOW MICHELIN WORKS Step 1: Find your tire size and get quote. Use the Tire Savings Calculator to get available tire pricing in the size you need. Step 2. Find your nearest commercial Michelin Advantage RV tire dealer. Go to https://www.michelintruck.com/tools/dealer-locator/#/ and enter your zip code in the dealer locator. The dealers will be listed in the order closest to your location. Select the dealer that best suits your tire needs. NOTE: To purchase Michelin or BF Goodrich tires for your light truck or passenger car, you must use an authorized commercial Michelin dealer that sells all three types of tires: commercial truck, light truck, and passenger car AND that accepts the Michelin Advantage Program. Step 3. Contact the dealer to determine they have the tire you want. When you contact the Dealer to determine they have the tire you need for your RV, Passenger Car, or Light Truck, make sure you ask for the five-digit MSPN number for the tire you are purchasing. And verify that you have the proper size tire for your vehicle. NOTE: All road tires with a maximum load capacity greater than 3500 pounds are subject to an F.E.T., or Federal Excise Tax. Generally this applies to medium truck tires and up. The F.E.T. is listed separately on the price lists above. Step 4. Schedule the installation with your dealer. Contact the dealer to check on the availability of the specific tire that you require. Make sure to confirm that they participate in the Michelin Advantage Program. Tell the dealer you will be purchasing your tires through the Family Motor Coach Association’s advantage account. FMCA's Michelin Advantage account number, or ship-to number, is 1326516. You will need to provide this number to the dealer. You must also provide your e-mail address. Your FMCA membership number will act as your purchase order number. Step 5. Register your credit card with Michelin. To pre-register your card, contact the Michelin Advantage Program at (888) 532-6435 (Monday through Friday from 8:30 a.m. to 5 p.m. Eastern Time and select option 1 from their menu). To register your card afterhours, call Michelin at (800) 847-9855. Your card information will remain on file for 30 days and will be set up for one-time use only. If your tire transaction has not been completed within 30 days, you will need to re-register your card. If you make additional purchases in the future, you will need to call and preregister your card again at that time. Step 6. Complete the purchase. After the tires have been installed, you will need to provide the dealer with your VISA, MasterCard or American Express credit card information to complete the transaction at the servicing dealership. This information must match the card information you registered with Michelin corporate. The tires will be billed to your card by the Michelin Corporate office. Most dealers will charge you separately for installation and labor. Any fees for mounting, balancing, and tire disposal are quoted by the servicing dealer and are not discounted by the program. You must also pay the state and local sales taxes that apply in the jurisdiction in which the tires are purchased. NOTE: Once you have arrived at the dealer for service, walk around the coach with the service writer or salesman. Note any existing damage to the coach and/or wheels. Verify the tires are the ones you asked for and that you are happy with the manufacture date of the tires. For warranty issues, please contact Michelin Consumer Care at 1-800-847-3435 or visit www.michelinrvtires.com You should receive your invoice within seven to ten business days from the date of purchase. The transaction is now complete. Enjoy your new tires! FMCA's Tire Savings Program is currently available only in the US. DOWNLOAD PRINTABLE VERSION OF INSTRUCTIONS Share this post Link to post Share on other sites
