sstgermain Report post Posted October 27, 2021 It just amazes me that you can't get a hold of anyone in the tech connect department. Can't file a ticket online for troubleshooting or anything. I have a battery that bulged in my unit and need a replacement. They certainly take your money every month though Share this post Link to post Share on other sites
rossboyer Report post Posted October 27, 2021 Bulging batteries are usually caused by users leaving the unit on charge 24/7 which is warned not to do. I had that happen. Removed battery to get part number and ordered one online. Replaced battery with new one, charged to 100%, removed high amp charger and switched to low amp charger that came with an old cell phone. I was able then to leave on charge 24/7 without any further problem. Share this post Link to post Share on other sites
sstgermain Report post Posted October 27, 2021 I finally got a hold of someone and are replacing unit. Share this post Link to post Share on other sites
