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Official GM Towability Information for 2011 Chevrolet Cruze

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August 2011

Dear Chevrolet Customer,

As the owner of a 2011 model year Chevrolet Cruze, equipped with a 6-speed

automatic transmission, your satisfaction with our product is very important to us.

We are contacting you to make you aware that General Motors has received

reports of transmissions overheating while towing 2011 model year Chevrolet

Cruze vehicles, equipped with a 6-speed automatic transmission, with all four

wheels on the ground (dinghy towing). In a few cases, this had led to damage to

internal transmission components, and required replacement of the transmission.

General Motors requires that if you tow your vehicle, you tow it with the rear

wheels on the ground and the front wheels up on a device known as a dolly,

following the instructions provided by the dolly manufacturer.

Enclosed is a revised page to update your Cruze Owner Manual which contains

revised instructions regarding towing your Cruze. Please take a moment to

insert this supplement into Section 10 of your Owner Manual for future reference.

If you have any questions or concerns, please contact the Chevrolet Customer

Assistance Center at 1-800-222-1020 (TTY 1-800-833-2438).

We apologize for any inconvenience this may cause.

Jim Moloney

General Director,

Customer and Relationship Services

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