dougm38 Report post Posted January 22, 2015 I joined the FMCA Roadside Assistance a couple weeks ago and still have not received my member package in the mail. Does anyone know if they do send out a member package that includes an ID card and a contract agreement. Share this post Link to post Share on other sites
CarlAda Report post Posted January 22, 2015 Have you tried contacting them by phone or email? Share this post Link to post Share on other sites
FMCANationalOffice Report post Posted January 22, 2015 Doug: During online enrollment, you have the option to print and save a copy of the contract. But we have spoken to the provider (Vehicle Administrative Systems), and they are sending the material to you via postal mail. Share this post Link to post Share on other sites
dickandlois Report post Posted January 22, 2015 Doug: During online enrollment, you have the option to print and save a copy of the contract. But we have spoken to the provider (Vehicle Administrative Systems), and they are sending the material to you via postal mail. Good information ! I was not aware that one could print out a copy of the contract. The devil is in the details! Rich. Share this post Link to post Share on other sites
dougm38 Report post Posted January 22, 2015 Thank each one of you for your replies and Thank you Administrators for taking care of the matter. I did print out a copy, but most companies I have dealt with also send out a membership package with the contract, ID cards and decals. Share this post Link to post Share on other sites
Xplorer Report post Posted January 23, 2015 FMCA National Office = Great Customer Service, quick response. It's nice to see. Good Job! Share this post Link to post Share on other sites