Be Careful When You Review Rayford Crossing

[JSPERRELLA]

We are posting this to warn fellow travelers what may happen if they give a review for specific issues to Rayford Crossing or other campgrounds.

We just got a surprising email from Rayford Crossing and spoke to Gwen, the owner. We have had our 3 year standing reservation for the winter canceled less than two months before our arrival. The reason being we wrote an honest review March 2015 and wrote candidly about the facility. We warned future users that you should stay near your rig on mowing days to protect it. We also put a warning that they use plug in scents that can set off problems for those with asthma or COPD.

Our MH received thousands of dollars of damage at the Park while we were gone for two days. We thought it happened between the time we had gotten home and when we came back from our Vet, but did not really know. We reported the instance the night we found the damage by calling the after-hours number for Rayford Crossing, but did not receive a response. At that time we thought the damage had occurred that night and left that message. Later after talking to neighbors, the insurance adjuster and the estimator from Milstead, the consensus was that it was their lawn mowing service that had caused the damage as none of our neighbors were aware of any equipment running around the night of the discovery. We contacted their lawn service; they would not let us see their equipment but sent a representative. He denied, denied, denied. The next week, when they came with different lawn mowing equipment, they ran into another MH a Newell with the owner in it and again denied, denied, denied. About the only comment we received from Gwen after the second collision was that they have never had a problem with their mowing service. Rayford had a video of when we arrived, showing our passenger side was not damaged.

We had looked forward to staying at Rayford even with the issues. But the Owners lack of customer service, a month and a half before our arrival, has denied us meeting with the friends we have made at Rayford Crossing over the years. Additionally we will miss going to the Chili cook-off at Halloween with our Tiffin friends that will be attending.

[manholt]

I would give my atty something to do...like send a letter to the owner of the park for re-imbursement off the cost to fix coach! They have liability insurance and if they are silly enough not to have insurance, they are still libel.

You can't go back, so you might as well get some satisfaction!

Carl