I don't understand the problem. All you have to do is follow the instructions and the system. We plan our travel fuel stops at Flying J and now Pilot. Since our MH is 40' I especially appreciate the seperate RV islands. The system is simple; take your card inside, give them a dollar estimate and pump. When finished, sign the ticket with your discount and pick up your card. Drive away. No big deal. My only complaint is having to stand in line twice.