batbc Report post Posted August 24, 2023 The step retracts to within 4 inches of "home position" but will not go further. They extend and return when door is opened or closed but not completely on return. Any suggestions? Share this post Link to post Share on other sites
five Report post Posted August 24, 2023 Have they been lubed lately? My manual says to lube them monthly or they might stick. Share this post Link to post Share on other sites
wildebill308 Report post Posted August 25, 2023 Yes like five said they need lots of love and lube. Bill Share this post Link to post Share on other sites
rayin Report post Posted August 25, 2023 (edited) There are bushings that wear out, and stops that can get out of adjustment. Both are likely caused by lack of preventative maintenance- lubricating monthly. This will tell you how to identify you model, diagnose and repair your steps: Kiwkee Products Service Training Manual Edited August 25, 2023 by rayin Share this post Link to post Share on other sites
