Refueling At Pilot/FlyingJ

[ispjs]

  On 9/24/2018 at 11:27 PM, chindog said:

Here's how I do it.  I pull up to the truck lane pump, swipe my RV Plus card, input my pin, and the pump turns on.  I pump diesel into my tank, and put the nozzle back into the holder when done.  Usually the receipt printer is broken or out of tape, so I take a photo of the amount and gallons with my phone.  I drive away, and pay my bill when it is emailed to me.

Are you sure about the truck lanes having receipt printers?  I have been fueling up at Pilot and Flying J's for years in over 35 different states and have yet to see a diesel pump in the big rig lanes with a receipt printer.  Now if you find a Flying J with the RV lanes in front you can use a diesel pump with a receipt printer.

[ispjs]

  On 9/24/2018 at 11:20 PM, FIVE said:

Today I called the Pilot/Flying J corp office to question how the RV Plus card was to be used.  She gave me a long explanation, but the bottom line was this:
 

-  At the RV pump(s): Used exactly like a credit card at any service station.

 

-  At the big rig pumps:  Pull up and stop at an open pump, note the pump number, go inside, stand in line, tell clerk the pump number and approximately how many gallons of fuel you need...she'll run your card for that much...go outside pump fuel, go inside, stand in line, tell clerk you are finished and need to total actual fuel taken and a receipt, clerk runs card for correct amount, destroys first receipt used for the estimate, and gives you the new receipt, you leave.

 

I expressed my displeasure....since I can go to my friendly Wal Mart, scan my Visa (or Walmart Gift card for an extra discount), pump the fuel, take the receipt and leave....she just said that's the way it is.

 

So if anybody can swipe their RV Plus Card at the truck pumps, I'd sure like to know how you are doing it.

Five, sounds like she gave you some correct info and some incorrect info, unless things have changed in the past 2 weeks since I fueled at Pilot.  

There is a PIN for your Pilot RV plus card, memorize it.  Pull into the truck lanes, swipe card, follow directions on screen.  You will be skipping "refer" and "DEF" unless you want one of those picks.  If you want DEF you will need to remove that nozzle and lay it down unless your DEF inlet is right next to your fuel fill (mine is 40' away).  The DEF will sometimes time out if you leave the nozzle hung up after picking it.

Fuel up and when finished you can do one of several things.  You can move your rig up to the line and go inside for a receipt.  You can take a photo of the pump readings and leave.  You can download the I-phone app and get your receipt in about a minute on your phone.  

What I generally do is take a photo of the pump readings, record my mileage, plus receive the I-phone receipt.

Hope this helps, safe travels.

 

[ispjs]

  On 9/24/2018 at 11:20 PM, FIVE said:

Today I called the Pilot/Flying J corp office to question how the RV Plus card was to be used.  She gave me a long explanation, but the bottom line was this:
 

-  At the RV pump(s): Used exactly like a credit card at any service station.

 

-  At the big rig pumps:  Pull up and stop at an open pump, note the pump number, go inside, stand in line, tell clerk the pump number and approximately how many gallons of fuel you need...she'll run your card for that much...go outside pump fuel, go inside, stand in line, tell clerk you are finished and need to total actual fuel taken and a receipt, clerk runs card for correct amount, destroys first receipt used for the estimate, and gives you the new receipt, you leave.

 

I expressed my displeasure....since I can go to my friendly Wal Mart, scan my Visa (or Walmart Gift card for an extra discount), pump the fuel, take the receipt and leave....she just said that's the way it is.

 

So if anybody can swipe their RV Plus Card at the truck pumps, I'd sure like to know how you are doing it.

Five, sounds like she gave you some correct info and some incorrect info, unless things have changed in the past 2 weeks since I fueled at Pilot.  

There is a PIN for your Pilot RV plus card, memorize it.  Pull into the truck lanes, swipe card, follow directions on screen.  You will be skipping "refer" and "DEF" unless you want one of those picks.  If you want DEF you will need to remove that nozzle and lay it down unless your DEF inlet is right next to your fuel fill (mine is 40' away).  The DEF will sometimes time out if you leave the nozzle hung up after picking it.

Fuel up and when finished you can do one of several things.  You can move your rig up to the line and go inside for a receipt.  You can take a photo of the pump readings and leave.  You can download the I-phone app and get your receipt in about a minute on your phone.  

What I generally do is take a photo of the pump readings, record my mileage, plus receive the I-phone receipt.

Hope this helps, safe travels.

[wildebill308]

Five, check your messages.

Bill