ldowning Report post Posted January 16, 2020 Anyone know what the process is to upgrade the Franklin R910 wifi that was issued when we signed up? The wifi is now obsolete according to Sprint and I would like to upgrade to the newer model. Any info would be appreciated. Share this post Link to post Share on other sites
manholt Report post Posted January 16, 2020 Idowning. Welcome. According to Sprint..did they offer a solution? Or are you looking for a new carrier? Share this post Link to post Share on other sites
subsailor661 Report post Posted July 27, 2020 I have the same question. I recently began receiving notifications stating that the the Sprint hotspot connection is not secure on Windows 10 because it (the hotspot) uses an outdated security protocol. Is there a firmware update and if so how is the hotspot upgraded? Share this post Link to post Share on other sites
raypesek Report post Posted August 3, 2020 When my R910 got a swollen battery and popped the back off, FMCA arranged the replacement and I received a Mifi 8000L as the replacement. That was in January, I believe. Ray Share this post Link to post Share on other sites
subsailor661 Report post Posted August 23, 2020 Thanks Ray. I will contact them. Share this post Link to post Share on other sites
f319712 Report post Posted August 30, 2020 I have a new issue. I do not get the red power button but a yellow one. Nothing comes up on the R910. Let me down as we were running from the latest Hurricanes. Is it obsolete or some other problem. I will carry to the Sprint store nearby next week. Share this post Link to post Share on other sites
hermanmullins Report post Posted August 30, 2020 With a hurricane it's a wonder it functioned at all. Hope all are safe. Herman Share this post Link to post Share on other sites
copemark Report post Posted September 19, 2020 On 8/2/2020 at 5:49 PM, raypesek said: When my R910 got a swollen battery and popped the back off, FMCA arranged the replacement and I received a Mifi 8000L as the replacement. That was in January, I believe. Ray Same response here. FMCA staff was wonderful! Share this post Link to post Share on other sites
