robfmca Report post Posted December 15, 2021 I’ve signed up for tech connect and am waiting for over 2 weeks for some indication that my device will be shipped. I’ve left at least 6 messages for someone to return my call. I just want an update on when I can expect the device. There was a question about my shipping address which I left a message to make sure it was correct. Since I can’t get a call back I’m about to dispute the initial charge on my credit card and call BBB. This is by far one of the worst experiences I’ve had. Does anyone have a way of contacting someone at FMCA that can do something? Share this post Link to post Share on other sites
rossboyer Report post Posted December 15, 2021 Call 513-388-5217. The receptionist should answer. Ask her to direct your call to the person that handles problems with Tech Connect. I think it is the Membership Department, but I am not sure. Share this post Link to post Share on other sites
dons2346 Report post Posted December 16, 2021 Probably should contact the IT department. I believe that Jason is handling the tech connect Share this post Link to post Share on other sites
rossboyer Report post Posted December 16, 2021 I understand that Jason has left FMCA, but does do contract services for FMCA. That is why I posted the general answer to let the receptionist route the call. Who knows when someone is on vacation or that a different employee can assist. Share this post Link to post Share on other sites
weareontheGO Report post Posted December 16, 2021 talked to jason yesterday about my alcatel device. keeps loosing signal. he talked to t-mobile, who bought out sprint. t-moble told him that when i hit 50 mg. if i am in a congested area, my signal will be cut back so they can take care of t-moble customers. i bought it from fmca for unlimited, but no longer is the case. will be looking for other options. it took 2 days to get hold of jason. Share this post Link to post Share on other sites
