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jcurgus

2022 Corsair Grand Touring no longer flat towable

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We are currently in Yuma Arizona traveling, we had the local dealer pick up our  2022 Lincoln Corsair for its 30,000 mile service. Our car was returned to us with an envelope make recall 24L10. The envelope contained new pages for our owners manual that stated vehicle was no longer flat towable. We are now looking for option to get our car home. 
 

I reached out to Lincoln Consumer Affairs, they submitted a “good faith lemon law review” which was denied today. I reached out to the Washington State Lemon Law Hotline and was told that 30 months was the cutoff for consideration. I sure there will be others that have the Corsair that this will effect.

What have others done?

 

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I had one shipped from Phoenix to Dallas.  Same here with the memory issue.  However, use bing/google "'car shipper'' and you'll have a dozen responses.  Be careful, prices greatly vary.

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When we moved from California to Tennessee last year we had to get 2 vehicles moved along with our RV - I towed my Jeep Gladiator behind our motorhome and the wife drove her Jeep Wrangler behind me. At the speeds we were travelling her Wrangler was getting over 30 mpg so it only cost us less than 100 gallons of gas - a large savings over hiring a shipping company. You might entertain driving your vehicles behind your RV if you have a second driver available.

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I will get car home, I was wondering more about Lincoln’s attitude of it not being their issue. I bought the Corsair because it was flat towable.

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4 hours ago, jcurgus said:

I will get car home, I was wondering more about Lincoln’s attitude of it not being their issue. I bought the Corsair because it was flat towable.

You were flat towing it right? What did the dealer do to make it not flat towable?

Bill

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18 hours ago, jcurgus said:

Bill, 

They sent new pages for owners manual, it says vehicle is not flat towable. I am not sure if they reprogrammed any software.

I would be talking to the place that did the work and finding out if they changed something and why is it now not towable. It may just be a decision by the legal types.

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You're not alone.

We also purchased a 2021 Lincoln Corsair specifically to tow it behind our RV. We received a notice in the mail last week telling us the car is not towable and providing a white sticker to paste over the Owner's Manual recreational towing page. 

Lincoln concierge also submitted our request for a "Good Faith Review", which is more appropriately termed "State Lemon Law Review to Find the Absolute Minimum We Must Do", and we were denied as well. My Lincoln rep was not definitive on when the issue occurred and used phrases like "probably" and "I guess", but he suggested there were cars that had drivetrain issues, these were reviewed by the engineers and determined to be due to towing, and the issue was deemed unfixable. 

I am of course concerned because we bought this specifically to tow, and we leave on our next RV adventure in a few days. But also, this car has been towed thousands of miles at highway speeds (new specs state max 3mph for a total of 100 yards) which means that we have been damaging the drivetrain since we've owned it.

We have logged a complaint with our State Attorney General and are looking for a consumer protection lawyer to advise. 

Keep making noise. They won't do anything unless they continue to hear from us.

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I just got the letter in the mail yesterday along with an updated page for the owners manual.  I have a 2022 Lincoln Corsair that I bought specifically for towing.  I have towed it since day one.  Many, many miles with no problems at all.  I find it interesting that when you call they give no specifics as to why the sudden change.  One guy told me if you haven’t had problems it’s your choice to continue to tow it however it will void the warranty if any damage is done as a result.  Of course, I was told they wouldn’t offer any type of compensation.  I have elevated it and will also be talking with a  consumer protection lawyer in my state.

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