wayne77590 Report post Posted November 9, 2016 This is in reference to Cummins, San Antonio, TX. Checking in today at the camp ground, went to start and RV is dead. All the dash light lit up but just a click click to start the engine. Even with the Battery Boost - no go. Called Cummins, Talked with Rachel and then Joe. They were exceptional in finding my battery cranking amps and dispatching their technician Banyon to my camp ground. Before Banyon installed the new batteries he checked the voltage to the starter and it showed 3 volts when trying to crank the engine. He replace the batteries and viola - engine power. If Cummins San Antonio is as efficient and effective with all their customers then they are the preferred service for this RV owner. If anyone is having problems with a Cummins product in San Antonio I would highly recommend them. Interesting to note that while on the road last week the Fuel Econ on the dash automatically reset to 0 while traveling down the highway and then starting to count the MPG again. Today when I started out the Fuel Econ was at ---- and then started counting MPG. I'm going to watch what happens on my way home in a week to see if the dead cell was the culprit causing that. Share this post Link to post Share on other sites
manholt Report post Posted November 9, 2016 Wayne. Have heard that before, nice of you to post a positive, we get as you know, negative daily! Dead cell can cause some really strange things to happen...I had 5 in 8 batteries and at the time I was mad, but now I find all the things I chased down, funny! Carl Share this post Link to post Share on other sites
tbutler Report post Posted November 9, 2016 We have for many years made the Cummins Southern Plains Shop in San Antonio our primary service center for engine and chassis work. Frequently it is our last maintenance stop on our way south to the Rio Grande Valley. The last few years the oil change mileage hasn't favored them but we'll be back there again in the future. Share this post Link to post Share on other sites
Beaver49 Report post Posted June 2, 2017 Just had my 2004 Diesel serviced there, pleasant people, got in and out fast. I will be going back. Share this post Link to post Share on other sites
wildebill308 Report post Posted June 2, 2017 You might want to give them a write up on this web site. http://www.rvservicereviews.com/StateList.asp?state=TX Bill Share this post Link to post Share on other sites
hermanmullins Report post Posted June 2, 2017 Wayne, Another place to praise this Cummins service center would be in the magazine in the Reader's Forum. It can be done by email, readersforum@fmca.com. Herman Share this post Link to post Share on other sites
