fmcastaff

Hello and welcome. Workhorse.com (https://workhorse.com/contact/) lists support information for legacy products -- chassis produced prior to 2012. I wonder if either of these sources could help: https://www.ultrarvproducts.com/ https://workhorseservice.com/

Hello. Don is correct. FMCA.com and FamilyRVingmag.com are two separate websites. So, even if you log in at FMCA.com, if you click on the magazine from there, you will be transferred to the magazine-specific website and will need to log in on that site as well. If you want, when looking for magazine material, you can go straight to that site -- www.familyrvingmag.com -- and log in there. Pamela Kay Director of Communications, Publishing

The contract AT&T and FMCA has is their 12mbps down plan. That obviously depends on service availability where you are. No data cap refers to the unlimited data, which is only network managed in congested areas after 75 GB. It does not apply to download speed. We will send notice to current users once the plan is active. That should happen soon.

You will not be billed $59.99 until your next billing cycle. We honored the $49.99 pricing during the 30 day notice period. Sorry for the delay in response.

Wanted to share some facts about the new AT&T plan: - Unlimited data...network managed in congested areas at 75GB. No throttling. - Download speed is 12mbps guaranteed. Some experience higher speeds. FMCA has never promoted the plan as uncapped download speeds. - The Moxee is the only device we could have included in the plan at an affordable price. Luckily it is bring your own device, so if the Moxee does not fit your needs, the member has other options. - In the very near future, FMCA will be offering the same plan as listed above, but with a 25mbps download guarantee. Price will be $64.99. Double the download speed for only $5 more per month. More to come as details are finalized. Thank you for your patience with our Tech Connect. When you have three full time employees trying to migrate 6,000 lines, it can be a bit overwhelming.

FMCA has several chapters in Colorado. You can search online here: https://member.fmca.com/Chapters/Find-a-Chapter The Colorado Columbines chapter is in Colorado Springs to Ft. Collins. You can reach out to Richard Haugen, rickh@fullcircletherapy.com or 719-339-9135. Feel free to look at the rally calendar online too.

Here is the link to the archived towing guides: https://www.fmca.com/towing-guides-towing-four-wheels-down/ Pamela Kay Director of Communications, Publishing

Here is our Youtube channel. We have 7,100 subscribers and hundreds of videos: https://www.youtube.com/user/fmcaonline There have been 10 full months since the dues increase. We have only had 2 out of 10 months with positive membership growth. Before that, at the old dues rate we had 33 out of 35 positive months. This is a disturbing trend that needs to be taken seriously.

Bill, When we survey members, we ask what other clubs they belong to. If they indicate GS, we ask why they joined. Top two are campground and Camping World discounts. I don't believe our numbers are down because people are joining GS and signing up for their travel assist program.

Ross is spot on. The magazine department is down to 5 employees, which is our bare minimum for the magazine to be produced as we currently know it. Whether digital or print, those 5 employees will be needed. You would save quite a bit of money on printing and postage going digitally. But my gut is you would lose those savings in lost advertising revenue. A digital magazine would not command the same ad dollars.

Bill, One other thought to add to Dan’s post. Our acquisition has really suffered with the dues increase passed late last year. It was done to fund our FMCAssist premium increase from the provider. Acquisition is down about 30% from last year. So all the things Dan listed that worked last year is not working this year. People simply are not willing to pay 85 dollars to join like they were before. We are trying our hardest to grow FMCA!

Bill- I have engaged you multiple times in this thread and answered all questions(I think). What more would you like me to do? Almost everything you have suggested or recommended we are already doing. Your assumption above that the EB is doing nothing to try and solve the issues we are facing is flat out wrong.

Glad you enjoyed the offer Ian!

I don't know of a company that does not run promotions. FMCA does not do it very often.

I will have to wholeheartedly disagree with your assessment. Does the CEO of Delta have to own a jet? Be a pilot? Both? I know there are plenty of individuals that run very successful sports franchises that are the most unathletic people imaginable. I could go on and on with examples. We have an Executive Board that own RVs and live the lifestyle. They are the decision makers. As Brett said, I carry out their directives. And owning an RV has not hindered that once in 3.5 years in the position.

I I am here honestly answering questions and clarifying misinformation. What can I help you with?

I am the CEO. I do not own an RV. You referenced that the staff and management needed to do better at selling ads to the new segment we opened up to. I shared how many members we have from that new segment. Not sure how that is condescending. The point was to show why it has been tough getting those advertisers on board. I was CEO when we opened up to all RVs. I am from the camp that believes it is about the people and not the equipment. Dealers and manufacturers do not and will not offer a comp membership into FMCA during their sales process. They are trying to close the deal. They do offer the membership after the sale. The buyer decides to accept it or not. NIRVC would never offer one of our comp memberships. They formed a motor home only club after we opened to all RVs. Facebook and Google advertising is pretty cool. It is true that since our new fiscal year, which started October 2019, we have had trouble growing. From March 2017-March 2020 membership grew by 7,756 members, or nearly 11%. So yes you are correct in that in the last 6 months our results have been a bit lackluster, but the 2.5 years before that were very successful. FMCA does have a Youtube channel. We do produce video content. I would love to produce more, but much like advertising dollars, resources are limited. We have over 40,000 followers on Facebook so our social media folks(actually one person) is doing a great job.

Our members do want the magazine and events, so we must provide the service. 35 to carry out all of the functions our members want seems fair to me. We have nearly 79,000 members. Those members must find some value add to being a member of FMCA. People need to assess what the value proposition is and decide if it is worth having a membership. Just because you don't doesn't mean FMCA is not a viable and valuable organization to many others.

There are a few things that need to be clarified here. Doc- You must not have seen financial records in a long time. I have been with FMCA for 6.5 years and we have never come close to bank balances totaling $1 million dollars. We currently have 35 employees. How many do you feel is fair to service 79,000 members, produce and print 12 magazines per year, and two international conventions per year? As a non profit, FMCA tax records are public knowledge. Wildebill- We have 5,500 non -motorhome members. It is easy to say selling ads should be a piece of cake to that segment. When you ask them to outlay print ad money, the numbers make it a tough sell. We have partnerships with many dealers and manufacturers to offer comp memberships. We have been doing this for longer than I have been with FMCA. We have a limited budget on the advertising side. We get great bang for our buck promoting FMCA on Facebook and Google. Our cost per acquisition is excellent.

This is a main number you can call for post office information 800 275 8777 Hope that helps. Cecilia FMCA Mail Forwarding Dept.