2013tiffin Report post Posted May 16, 2018 The step well cover on our 2013 Tiffin 36GH will not move. We manually pushed it out the way when it got stuck half way in when retracting. Made a sound like gear was stripping or not engaging correctly. Technician I have contacted indicated that we will have to remove tile floor of the coach to access the cover. Anyone have experience with this problem? Thanks, Jeff A Share this post Link to post Share on other sites
dickandlois Report post Posted May 17, 2018 2013 tiffin, Welcome to the FMCA Forum. There have been posts that described the issue. They can be operated by air or by an electric motor turning a worm gear with a scissor type mechanism. With a grinding sound, I would go with a stripped drive gear caused by a binding in the mechanical assembly. Rich. Share this post Link to post Share on other sites
manholt Report post Posted May 17, 2018 Oh, have we been here before! What Company is the Tech from? If it's Camping World, forget his name and contact Red Bay! In your case, I concur with Rich! Is your 2013 Tiffin 36' a Red DP, Phaeton DP or Allegro Bus DP? Or are we talking about a gas unit? They have different steps and access areas! Share this post Link to post Share on other sites
2013tiffin Report post Posted May 17, 2018 It's a Phaeton DP. Share this post Link to post Share on other sites
hermanmullins Report post Posted May 17, 2018 It will have to be a DP since gas coaches do not have step covers. Look directly under the step cover. You should have several screws that hold the mechanism.See if that will allow it to come out so you can repair it. Herman Share this post Link to post Share on other sites
manholt Report post Posted May 17, 2018 When I had my Allegro Bus, the whole motor assembly came out from under step on outside of coach...I had the same problem as you! That was a 2011. 37' Share this post Link to post Share on other sites
manholt Report post Posted May 17, 2018 Quote Step well cover. I apologize for miss reading the OP. Don't know where my brain was, my bad. Have had that problem both in the Tiffin and current coach. The Tiffin cover was electric operated and mine got stuck in the out position. There is a armature, that is attached to the worm gear by a knuckle joint and other end(to the scissor), by a smooth bolt & cotter pin. In my case, I had to replace the armature (it had snapped in half by over extending the well cover). It's a $29 item. I was able to get at mine from the back of the cover box. You need MM wrenches and a long needle nose to get at cotter pin. Also helps to have 3 (not a typo) hands! Share this post Link to post Share on other sites
erniee Report post Posted May 17, 2018 anyone that says the floor must come up is obviously wrong. sometimes the set screw comes loose. outside and a bright flashlight will help spray some grease on the mechanism while you are at it Share this post Link to post Share on other sites
julieecoyle Report post Posted July 24, 2018 I had this happen to us as well. The motor they put in doesn't have the capacity to pull the step in very well. After pulling it out I noticed it said weight limit was like 100 lbs. I bought one off ebay that could pull like 350 lbs. Easy to change and now no more problems Share this post Link to post Share on other sites
backhoej Report post Posted September 10, 2018 Hi everyone BackhoeJ here , the guy with gear, i just had the same problem with step cover . Easy fix just a lot of screws to take off. Its belt driven , set screws came loose but you have to take whole frame mechanism out. Easy but a lot of screws. Also Storage lid in top step has to come off (screws). Hope this helps. John Delmatoff Share this post Link to post Share on other sites
hermanmullins Report post Posted September 10, 2018 Great pictures John, I bet they will help a lot. Herman Share this post Link to post Share on other sites
erniee Report post Posted September 10, 2018 time to update your entry Share this post Link to post Share on other sites
manholt Report post Posted September 10, 2018 Love it. Your still the Forum wood man! Share this post Link to post Share on other sites
jrusselltx Report post Posted October 29, 2019 The pictures are great but how did you get the mechanism out to work on it. I'm stuck at getting access to any of this. Share this post Link to post Share on other sites
paulwhitaker Report post Posted February 19, 2021 My 2012 Monaco Knight has the same hardware as shown in BackhoeJ"s pictures. My problem was the belt was slipping and wore a spot on it and would no longer move the step. I had mechanic pull the frame out far enough to remove the belt. because we are relocating I will be attempting to install the belt. I've ordered the belt and will get it at my next stopover, The problem I've got is I can't get the frame out far enough to access the motor. the doorway is to narrow to pull it out as far as needed. I'm open to any suggestions. Share this post Link to post Share on other sites
Gary Roe Report post Posted February 21, 2021 We have a 2000 31' Sunnybrook 5th wheel. Which steps work on a rig that old? Also, do the steps fold up and swing up inside the door opening? Share this post Link to post Share on other sites
manholt Report post Posted February 21, 2021 (edited) Gary Roe, I suspect you have, Kwiiki, or Lipper, manual steps that you fold in and out by hand and they don't hinge into its own box! Our step cover, slide over the interior step well and the outside steps fold in on itself and stays flush with chassis...motor driven and a on off switch, auto, open door & step comes out, close door and they come in! The first auto steps I had was in a 1987 Barth Class A coach, mid entry and it had a electric step well cover! Don't know if you can adapt to a 2000, 5'er, rig...HWH or Lipper industry (they bought out Kwikii). Try the internet to see if there are adapters for each unit, or call HWH or Lipper! Edited February 21, 2021 by manholt Share this post Link to post Share on other sites
campcop Report post Posted February 21, 2021 (edited) We had a 2005 Sunnybrook , the steps are manual and fold up into an opening below the door. I can t recall what brand they were but I would think with a little research you could find a set of electric steps that will fit into that opening. Most steps are standard sizes.. Then you would have to configure the wiring and switch for the door. Seems like a lot of work. Edited February 21, 2021 by campcop Share this post Link to post Share on other sites
