westwill3 Report post Posted November 9, 2017 I had a similar experience. The Verizon portal allows me to connect to my current Verizon account, but then it stops. I did get a notice that I had qualified for an unspecified employee deal. Calling Verizon is just an exercise in frustration. No one at Verizon seems to know anything about this deal. Share this post Link to post Share on other sites
smithy Report post Posted November 9, 2017 Diana and West Will, Verizon is having issues with existing customers. We are pushing them to get it fixed on their end. Hang tight and we hope they come up with a resolution shortly. New customers are able to sign up with no issues. Share this post Link to post Share on other sites
kaypsmith Report post Posted November 9, 2017 Been there and done that with Verizon also. I was even told by Verizon that they didn't want me as a customer after complaining that there was no mention of 10 gig limitation per hotspot, now when trying to just apply for another subscription through FMCA, the portal just goes blank everytime I try to go that route after I have subscribed to get notifications from Verizon. I don't think that the problem is with FMCA but with Verizon, I love their coverage, but their unethical practices. If you are not already a Verizon customer, I suspect that the new benefit will work flawlessly. I believe that Verizon is hoping for new customers through FMCA, not Verizon customers being able to take advantage of a better deal than they already have. At this point I really don't want to change my already existing Verizon mifi subscription, just add a new account with Verizon for full benefits of the new FMCA plan. Share this post Link to post Share on other sites
malcolmdmoore Report post Posted November 9, 2017 You don't want this deal unless: You already have solid mobile internet and want to use this as a backup You really don't use Internet all that much You like being punked on by Verizon Here's your TCO: .01 for the device $49.99 + (~$10 taxes and fees) = $59.99 * 24 months = $1440.01 for the life of the contract / (25 gigs * 24 months) = 600 GB of high-speed internet = $2.40 /gb. That is TERRIBLE. You can tell it was fully negotiated by Verizon because it has all of Verizon's onerous terms. The older deal was much better, and if FMCA had required a good standing membership for a longer period of time, they might have been able to pull it off. I bit on the renewal, it's only $95. But after researching this "deal" it's a lot worse than it seems on the surface. I'll likely go with renting the unthrottled UL plans month to month, even at the higher price. Share this post Link to post Share on other sites
kaypsmith Report post Posted November 10, 2017 Where do you get unthrottled unlimited mobile service? I have looked for a long time, and haven't yet discovered one that is truly both. Share this post Link to post Share on other sites
smithy Report post Posted November 10, 2017 On 11/9/2017 at 11:33 PM, malcolmdmoore said: You don't want this deal unless: You already have solid mobile internet and want to use this as a backup You really don't use Internet all that much You like being punked on by Verizon Here's your TCO: .01 for the device $49.99 + (~$10 taxes and fees) = $59.99 * 24 months = $1440.01 for the life of the contract / (25 gigs * 24 months) = 600 GB of high-speed internet = $2.40 /gb. That is TERRIBLE. You can tell it was fully negotiated by Verizon because it has all of Verizon's onerous terms. The older deal was much better, and if FMCA had required a good standing membership for a longer period of time, they might have been able to pull it off. I bit on the renewal, it's only $95. But after researching this "deal" it's a lot worse than it seems on the surface. I'll likely go with renting the unthrottled UL plans month to month, even at the higher price. Old deal did not fall apart because of length of membership. Had nothing to do with it. Taxes depend on where you are. Device I ordered and shipped to Cincinnati had less than a dollar per month of taxes and fees. How much would you pay Verizon for a 25 GB plan? It would be well over 100 bucks per month. Doesn’t really sound terrible to me. Sounds like you use 100GB+ is data each month. If that’s the case, yes this plan is not for you. Share this post Link to post Share on other sites
speck Report post Posted November 10, 2017 WOW, thought I was confused at the beginning because I couldn't get to the cart to pay for the darn thing.... Now I'm wondering if that might be a blessing in disguise... Been waiting and hoping that a deal could be made cause I think I will probably need something after I retire in Jan. Want something to be able to use a smart tv with. Share this post Link to post Share on other sites
smithy Report post Posted November 10, 2017 On 11/10/2017 at 12:35 AM, kaypsmith said: Where do you get unthrottled unlimited mobile service? I have looked for a long time, and haven't yet discovered one that is truly both. Verizon has vendors with grandfathered unlimited unthrottled plans that you can rent from them. Verizon is shutting these vendors down pretty often. You can expect to pay 119-249 bucks per month. If they shut the vendor down, you lose your plan with no notice. Share this post Link to post Share on other sites
dianahc Report post Posted November 10, 2017 FYI - TWO people from Verizon promised me a call back today and NEITHER of them called. I have both of their email addresses and just gave them a SHARP poke in the ribs. I don't really feel up to getting on the phone and trying to fight my way to either one of them tonight, but I will try again tomorrow. I think I'm in some netherworld or limbo now with NO plan, NO label to send back my tablet, and at risk of having been deemed to have prematurely canceled my plan with no replacement. I'm going to be REALLY pissed by tomorrow morning. They don't want me pissed. Share this post Link to post Share on other sites
smithy Report post Posted November 10, 2017 On 11/10/2017 at 3:08 AM, dianahc said: FYI - TWO people from Verizon promised me a call back today and NEITHER of them called. I have both of their email addresses and just gave them a SHARP poke in the ribs. I don't really feel up to getting on the phone and trying to fight my way to either one of them tonight, but I will try again tomorrow. I think I'm in some netherworld or limbo now with NO plan, NO label to send back my tablet, and at risk of having been deemed to have prematurely canceled my plan with no replacement. I'm going to be REALLY pissed by tomorrow morning. They don't want me pissed. Diana- just sent you a private message. Will get you some help with your issue. Share this post Link to post Share on other sites
dianahc Report post Posted November 10, 2017 On 11/10/2017 at 3:11 AM, smithy said: Diana- just sent you a private message. Will get you some help with your issue. Thanks! - I will report back tomorrow. In the meantime, has anyone successfully signed up?? Share this post Link to post Share on other sites
jgallego Report post Posted November 10, 2017 I have an existing Verizon Mifi card. I followed the instructions and and completed the application online. Waited for notification letter which I received at 6 am this morning. Called in to Verizon and had them change to the new data plan. No problems. I am using my existing mifi card as I can use it internationally. Jaime Share this post Link to post Share on other sites
dianahc Report post Posted November 10, 2017 I got this email a few minutes ago - it is entirely generic, doesn't address ANY of the issues with the FMCA deal, including returning the tablet. I'm still waiting to hear from Verizon directly, but I'm about to leave the house for a couple of hours. You’re approved to add a new smartphone. We picked out a few we thought you’d enjoy. Shop phones Share this post Link to post Share on other sites
malcolmdmoore Report post Posted November 10, 2017 On 11/10/2017 at 2:55 AM, smithy said: Old deal did not fall apart because of length of membership. Had nothing to do with it. Taxes depend on where you are. Device I ordered and shipped to Cincinnati had less than a dollar per month of taxes and fees. How much would you pay Verizon for a 25 GB plan? It would be well over 100 bucks per month. Doesn’t really sound terrible to me. Sounds like you use 100GB+ is data each month. If that’s the case, yes this plan is not for you. I already know this plan is not for me. My post was to let others who are considering this as a possibility know. The old deal fell apart because it wasn't advantageous for Verizon. That's why this new deal is so bad. Anybody who plans to use this in any real capacity is going to be severely disappointed. Two or 3 streamed NetFlix movies or a couple of cloud backups and your $50 internet plan is worthless for the rest of the billing cycle. No thanks. I won't pay Verizon anything for a 25 GB plan. But I would pay them well more than they're asking for this plan for a true, unlimited, unthrottled plan. Share this post Link to post Share on other sites
starneml Report post Posted November 10, 2017 Ok, it came today via FedEx SIM is installed. Power it on. Says No Internet Access, No Data Plan. Tap for more info. I tap, it says: This device is not on a Verizon wireless data plan. DO you want to add a plan now? If I Tap No Thanks, goes back to the main screen If I Tap Yes, it connects to the Verizon network and says I have limited Internet Access so you can go to Verizon.com/Myverizon to add a data plan. ummm it's a hot spot, not keyboard or web browser Ok, so I connect to it from my phone Login to the hot spot The home screen says: Phone Number 000-000-0000 It see's the SIM. It again says "No Interner Access. You Don't have a plan" Click to add a data plan It goes to version.com/MyVerizon I say create a new account, and it tells me beyond unlimited for $90 a month Not showing me the FMCA plan. so abort that. Any hints on how to get this working? I loath to call Verizon unless I have to -- I would have expected it to come ready to roll. Share this post Link to post Share on other sites
billybarks Report post Posted November 10, 2017 I have went through the Enrollment Process and did the register your line to add the FMCA program to my existing account. I got a message on my screen that "your request has been received based on the information provided." I have not gotten an email from Verizon saying my "Register Your Line request is complete". Do I need to wait for an email or go ahead and call the 800 922-0204 number to have the 11454 Plan added to my existing number? Share this post Link to post Share on other sites
hermanmullins Report post Posted November 10, 2017 Billy, Give it a bit of time I am sure they are overwhelmed right now. Herman Share this post Link to post Share on other sites
billybarks Report post Posted November 10, 2017 Herman, Thanks, I will give them some time, just worry I might have done something wrong. Billy Share this post Link to post Share on other sites
BillAdams Report post Posted November 10, 2017 On 11/10/2017 at 12:35 AM, kaypsmith said: Where do you get unthrottled unlimited mobile service? I have looked for a long time, and haven't yet discovered one that is truly both. My Sprint Mifi is both but it's a business plan so you need some kind of proof of business to qualify. Unthrottled, fully unlimited for about $46/month. The biggest problem is the Sprint coverage. Share this post Link to post Share on other sites
manholt Report post Posted November 11, 2017 Catch-22? Having read both Posts, it seems to me that everyone is getting the run around. Verizon should be ready to go on this...or did FMCA pull the trigger too fast again? Share this post Link to post Share on other sites
smithy Report post Posted November 11, 2017 On 11/10/2017 at 6:37 PM, starneml said: Ok, it came today via FedEx SIM is installed. Power it on. Says No Internet Access, No Data Plan. Tap for more info. I tap, it says: This device is not on a Verizon wireless data plan. DO you want to add a plan now? If I Tap No Thanks, goes back to the main screen If I Tap Yes, it connects to the Verizon network and says I have limited Internet Access so you can go to Verizon.com/Myverizon to add a data plan. ummm it's a hot spot, not keyboard or web browser Ok, so I connect to it from my phone Login to the hot spot The home screen says: Phone Number 000-000-0000 It see's the SIM. It again says "No Interner Access. You Don't have a plan" Click to add a data plan It goes to version.com/MyVerizon I say create a new account, and it tells me beyond unlimited for $90 a month Not showing me the FMCA plan. so abort that. Any hints on how to get this working? I loath to call Verizon unless I have to -- I would have expected it to come ready to roll. Did you call Verizon to activate the device? Share this post Link to post Share on other sites
smithy Report post Posted November 11, 2017 On 11/11/2017 at 1:00 AM, manholt said: Catch-22? Having read both Posts, it seems to me that everyone is getting the run around. Verizon should be ready to go on this...or did FMCA pull the trigger too fast again? They knew we were launching on Wednesday. They’ve known that for a while. Not sure why they are having so many issues. Share this post Link to post Share on other sites
starneml Report post Posted November 11, 2017 On 11/11/2017 at 2:26 AM, smithy said: Did you call Verizon to activate the device? Just got off the phone with Verizon.. what a fiasco. I give them the phone number on the paperwork that came with the device. They say that the device is coming up under someone else's name. not mine and they can't help me. (and or course, they cant tell me who They suggested taking it to a corporate Verizon store to see if they can figure it out (didn't expect to need a 30 mile drive to get this working!) Share this post Link to post Share on other sites
dianahc Report post Posted November 12, 2017 Still no call or any other contact from Verizon, except a customer service survey. Oh yes, I answered the survey. Share this post Link to post Share on other sites
chindog Report post Posted November 12, 2017 I wish I would get a survey request. Share this post Link to post Share on other sites
